77rp Privacy Policy – Our Commitment to Protecting Your Data

1Introduction and Scope of the Privacy Policy

77rp ("we", "Platform") operates under the website https://77rp.vin and its associated mobile applications. We take the privacy and security of every member's personal information seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This policy applies to all users who access, register, or use any service offered through the 77rp platform, including the website, Android and iOS mobile apps, and all related features and functions. By using our platform, you acknowledge that you have read and understood how we handle your personal data.

2Types of Personal Data We Collect

77rp collects your personal data only for legitimate purposes necessary to provide a safe and effective platform service. The following are the categories of data we process:

We do not collect sensitive data such as medical information, religious beliefs, or political affiliations except in very limited circumstances and with your explicit consent.

3How We Use Your Personal Data

Every piece of data we collect is used solely for the stated and legitimate purposes. We do not process your personal data for any other purpose without your prior consent. The primary purposes for which your data is used are as follows:

• Account Management: Registering, verifying, and maintaining your account on the 77rp platform, including the login process and two-factor authentication.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions related to your account securely and accurately.
• Legal Compliance: Complying with KYC, AML (Anti-Money Laundering), and reporting requirements to the relevant authorities when required by law.
• Platform Security: Detecting and preventing fraudulent activity, hacking, account abuse, and other security threats that may compromise the safety of other members.
• Customer Support: Resolving queries, complaints, and support requests you submit through 77rp's support channels.
• Service Improvement: Analysing usage patterns in aggregate to improve platform design, speed, and the overall user experience.
• Responsible Gaming: Monitoring wagering patterns to identify signs of problem gambling and providing appropriate assistance to members who need it.
• Marketing Communications: Sending information about promotions, bonuses, and the latest offers — only to members who have given consent to receive such communications.

4Data Storage and Security Measures

The security of your personal data is a responsibility we take extremely seriously. 77rp implements multiple layers of technical and organisational protection to ensure your data remains safe from unauthorised access, loss, or misuse at all times.

• All personal data is stored on servers protected by AES-256 encryption — the highest encryption standard used by financial institutions and governments worldwide.
• All communications between your device and 77rp servers are secured by SSL/TLS 1.3 protocol, ensuring that data transmitted cannot be intercepted by third parties.
• Internal access to members' personal data is restricted to staff who require that access to perform their duties only, based on the principle of minimum privilege threshold.
• Our servers are continuously monitored 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts.
• Data backups are performed regularly and stored at separate secure locations to ensure continuity of service.
• Security testing and vulnerability assessments (penetration testing) are conducted regularly by independent third parties to identify and address any weaknesses.

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Upon account closure, data will be retained for the minimum period set by legal compliance requirements before being securely deleted.

5Third-Party Data Sharing and Disclosure

77rp does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your explicit consent. However, there are limited situations where data disclosure may be required:

• Payment Provider: Required transaction information is shared with approved payment processors such as FPX, DuitNow, and digital wallet providers to process your deposits and withdrawals.
• KYC Provider: Identity data is shared with trusted identity verification partners for KYC and AML compliance purposes as required by law.
• Regulatory Authority: Data may be disclosed to law enforcement agencies or regulatory authorities when required by court order or applicable law.
• Technical Service Provider: Infrastructure and technology service providers that help operate the platform may have limited access to data for technical purposes, subject to strict confidentiality agreements.

All third parties that receive personal data of 77rp members are required to comply with data protection standards equal to or higher than our own. Legally binding data processing agreements are signed with all third-party partners.

6Cookies, Analytics, and Tracking Technologies

The 77rp platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The types of cookies we use include:

• Essential Cookies: These cookies are required for core platform functions such as login session management, security, and basic preferences. They cannot be disabled as the platform will not function without them.
• Performance Cookies: Helping us understand how members use the platform so we can improve speed, stability, and the overall experience. Data collected is aggregated and does not identify individuals.
• Functional Cookies: Storing your preferences such as preferred language, betting denomination, and display settings to deliver a more personalised experience.
• Security Cookies: Used to detect suspicious login activity, fraud attempts, and unauthorized access to your account.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Some features may not work properly if cookies are fully disabled.

7Your Rights Regarding Personal Data

As a 77rp member, you have clear rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to making it easy for you to exercise these rights:

To exercise any of the above rights, please contact our privacy team by email at [email protected] or via live chat on the platform. We will respond within the timeframe prescribed by applicable law.

8Marketing Communications and Your Choices

77rp respects your choices regarding marketing communications. We send promotional information, the latest bonuses, and special offers only to members who have given consent to receive them during registration or through their account settings.

• You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link found at the bottom of every promotional email.
• Push notifications within the app can be managed directly through your device settings or the 77rp app settings.
• Even if you opt out of receiving marketing communications, we will still send important service messages such as transaction notifications, security alerts, and required policy updates.
• Your communication preferences can be updated at any time via the "Account Settings" page on the platform or by contacting customer support.

9Children's Privacy and Protection of Minors

The 77rp platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover or are informed that personal data of an individual under the age of 18 has been collected without valid parental or guardian consent, we will:

• Immediately deleting the relevant data from all our systems
• Closing the associated account and blocking further access
• Returning any funds that may be associated once legitimate identity and ownership have been verified
• Reporting the case to the relevant authorities if required

10Amendments to This Privacy Policy

77rp reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, updated legal requirements, or changes to the services we offer. Any material amendments will be communicated through the following channels:

• Prominent notices on the 77rp website and app before changes take effect
• Email notification to all registered members at least 14 days before the effective date
• Update the "Last Updated" date at the top of this document

Continued use of the 77rp platform after the effective date of any amendment is deemed acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we handle your information.

11How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 77rp, our privacy team is ready to assist you through the following channels:

• Privacy Email: Contact [email protected] for enquiries related to personal data, data access requests, or privacy complaints.
• Live Support: Use the live chat feature within the platform for immediate assistance from our support team, available 24/7.
• General Support Email: [email protected] for general enquiries regarding your account and services.

We are committed to responding to all privacy-related inquiries within 5 business days or earlier where possible. For complaints requiring in-depth investigation, we will provide regular case progress updates until a final resolution is reached.